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Terms of Service

Official documentation

Terms of Service

These Terms of Service ("Terms") govern your access to and use of Everify's verification services, website, and related applications (collectively, the "Services"). Please read these Terms carefully before using our Services.

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

1. Acceptance of Terms

By creating an account, accessing our platform, or using our Services in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Services

Everify provides identity and employment verification services that allow individuals to securely verify and share their personal and employment information with authorized third parties.

Our Services include:

  • Identity verification
  • Employment verification
  • Document storage and sharing
  • Secure information transmission
  • Verification workflow management

3. User Accounts and Registration

To access certain features of our Services, you may be required to register for an account. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your account credentials confidential
  • Be responsible for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, outdated, or incomplete.

4. User Responsibilities and Conduct

When using our Services, you agree to:

  • Comply with all applicable laws and regulations
  • Provide only information that you have the right to provide
  • Use the Services only for legitimate verification purposes
  • Respect the privacy and rights of others
  • Not engage in any fraudulent, deceptive, or misleading activities

You may not use our Services to:

  • Submit false or misleading information
  • Impersonate or misrepresent your affiliation with any person or entity
  • Harass, abuse, or harm another person or entity
  • Interfere with or disrupt the Services or servers connected to the Services
  • Attempt to gain unauthorized access to any part of the Services
  • Reverse engineer or decompile any aspect of the Services

5. Fees and Payment

Some aspects of our Services may be subject to fees. If you use a paid feature, you agree to pay all fees in accordance with the pricing and terms in effect at the time.

All fees are exclusive of taxes and other government charges, which are your responsibility. Payment terms are specified during the purchase process. We reserve the right to change our fees with reasonable notice.

6. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you consent to our collection and use of your information as described in our Privacy Policy.

7. Intellectual Property Rights

The Services and all content, features, and functionality (including but not limited to software, text, graphics, logos, and designs) are owned by Everify or its licensors and are protected by intellectual property laws.

You may not duplicate, copy, or reuse any portion of our Services without express written permission from us. You retain ownership of the information you submit through our Services, but you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such information for the purpose of providing and improving our Services.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVERIFY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF EVERIFY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

9. Indemnification

You agree to defend, indemnify, and hold harmless Everify and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

10. Termination

We may suspend or terminate your access to the Services at any time, for any reason, without notice. You may terminate your account at any time by contacting us.

Upon termination:

  • Your right to access and use the Services will immediately cease
  • We may delete your account information and any content associated with your account
  • Provisions of these Terms that by their nature should survive termination will survive

11. Changes to Terms

We may revise these Terms from time to time. The most current version will always be posted on our website. If we make changes that we believe materially impact your use of the Services, we will notify you via email or through the Services.

By continuing to use the Services after those changes become effective, you agree to the revised Terms.

12. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Delaware, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or the Services shall be resolved exclusively in the state or federal courts located in Delaware.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Everify
Email: legal@everify.me
Address: 222 2nd St, San Francisco, CA 94105, United States.

Frequently Asked Questions
How long does verification take?
Most verifications are completed within 5-10 minutes. Complex cases may take up to 24 hours for admin review.
What documents do I need?
You'll need a government-issued photo ID, Social Security document, recent pay stub, and a tax document (W2 or 1099).
Is my data secure?
Yes! We use bank-level 256-bit encryption, and all data is automatically deleted after 30 days. We never sell your information.
Can I save my progress?
Yes, your progress is automatically saved. You can return to complete the verification anytime before it expires.
What if my documents are rejected?
You'll receive specific feedback on what needs to be corrected. You can re-upload improved documents immediately.
Need help during the process?
Contact the agent who sent you this verification link. They can assist you throughout the entire process.